What is the NDIS?
National Disability Insurance Scheme
The National Disability Insurance Scheme (NDIS) is a national scheme that revolutionises the way people with disabilities get the supports and services needed to achieve their goals.
How does the NDIS work?
For eligible participants, the NDIS provides funding that is spread across different support categories. This funding amounts and what is funded is related to your disability and helps you achieve your goals.
Here’s a brief overview of the steps you might go through to access NDIS funding:
- Determine eligibility – see NDIS eligibility for details.
- Complete an Access Request and supply supporting information. “Access Request” is the term used for completing an application to join the NDIS.
- Get prepared for your first NDIS Plan meeting. Get your free Leap in! NDIS Plan Meeting Checklist.
- Attend your NDIS Plan meeting.
- Receive your first NDIS Plan.
The NDIS will work with you to develop a plan which will outline the goals you have and the types of supports that you want and need. Normally plans will run for 1-2 years depending on your needs.
Funding is split into three categories. Some funding can be used flexibly and without a quote while other funding requires a quote and must be spent on the specific item outlined in your NDIS Plan.
Once you receive an NDIS plan your funding will be split into 3 categories either:
Self-Managed: Self-management is when you manage your NDIS funding. It gives you the flexibility and choice to decide what supports you buy to meet your plan goals.
Plan Managed: Plan management is when a provider supports you to manage funding in your NDIS plan. This reduces a lot of the paperwork you would have to do if you were self-managed.
Agency Managed: the NDIS manages your plan and you may utilize this funding with registered NDIS service providers only.
Jade Community Care at this point can only support Self-Managed and Plan-Managed participants.
NDIS Funding Categories
NDIS separates funding into support categories that can be used for various services. These are primarily broken down into the following categories:
Core Supports: Supports to help you with everyday activities. These support categories are the following:
- Assistance with Daily Life
- Transport
- Consumables
- Assistance with Social & Community Participation
Some of these activities include accessing the community, NDIS household tasks (mealtime preparation, laundry, vacuuming etc.), support work, NDIS cleaning services and gardening maintenance. Jade Community Care is able to assist you with your core support needs.
Capacity Building: Supports to help you maintain or build your skills and independence.
- Coordination of Supports
- Improved Living Arrangements
- Increased Social and Community Participation
- Finding and Keeping a Job
- Improved Relationships
- Improved Health and Wellbeing
- Improved Learning
- Improved Life Choices
- Improved Daily Living
Jade can assist you in accessing the support category (increased social and community participation).
Capital supports: Medium and high-cost supports. This support category provides support for assistive technology and specialist disability accommodation.
For more information regarding the NDIS please visit: https://www.ndis.gov.au/providers/becoming-ndis-provider/am-i-ready/supports-and-services-funded-ndis
Who manages the NDIS?
The NDIS is administered throughout Australia by the National Disability Insurance Agency (NDIA), an independent statutory authority set up to implement the NDIS.
How to make a complaint to the NDIS?
External complaints bodies.
NDIS Quality and Safeguards Commission
Postal address: NDIS Commission Feedback, PO Box 210, Penrith NSW 2750
Phone: 1800 035 544 or TTY 133 677
Email: contactcentre@ndiscommission.gov.au
Web: https://www.ndiscommission.gov.au/complaints/make-complaint-about-provider-or-worker
National Disability Insurance Agency
Postal Address: GOP Box 700, Canberra ACT 2601
Phone: 1800 800 110
Email: feedback@ndis.gov.au
Commonwealth Ombudsman
Postal Address: GPO Box 442, Canberra ACT 2601
Complaints hotline: 1300 362 072
Email: ombudsman@ombudsman.gov.au
Web: http://ombudsman.gov.au
Access Requests
The team at Jade can also assist you with request for accessing the NDIS. Do not hesitate to reach out to us with any questions.
Contact details: 0480 730 703 or Admin@jadecommunitycare.com.au